....thro' Service We Succeed
sysnet
Sysnet
Global Technologies (P) Ltd.
Copyright © 2001-2002, sysnet global technologies (P) ltd., All Rights Reserved.
* IT Helpdesk * Comprehensive On-Site Annual Maintainance Contract * Addtional shift support * IT Facilities Management * 24/7 support * Multi Vendor Customer Support * Multi Location Sopport * Structured Cabling and Site Certification * IT Inventory & Asset Management * Data Security & Network Management.
SERVICES
The goal as a company is to have customer service that is not just the best, but legendary.
~Sam Walton
OUR SERVICES
- End to end IT solution For Networking, Hardware supply, Installation & Maintenance.
- Call center solutions and training.
- Specialized executive search.
SERVICE FOCUS AREAS
- IT Helpdesk
- Comprehensive On-Site Annual Maintenance contract
- Additional shift support
- IT Facilities Management
- 24/7 support
- Multi vendor customer support
- Multi location support
- Structured cabling and site certification
- IT Inventory and asset management
- Data Security and Network Management
- Multi location LAN, WAN, Broadband networking project implementation
Customer Support System
- CALL MONITORING SYSTEM
- RESPONSE TRACKING
- ESCALATION PROCESS
- ELECTRONIC SPARE TRACKING
- SPARE INDENT TRACKING
- SPARE CONTROL
- MONTHLY BRANCH PERFORMANCE RATING
